Academy Policies — Clear, Fair Rules for Every Student and Family
At British Quran Academy, we believe in complete transparency. Every policy is written in plain English so every parent and student knows exactly what to expect from us — and what we expect in return.
All British Quran Academy Policies
Class Duration Policy
How long each class lasts and what is included in each plan.
Read Policy →Technical Issues Policy
What happens when technical problems interrupt a class — on either side.
Read Policy →Communication & Safeguarding Policy
How all communication between families and tutors must be handled.
Read Policy →Holidays Policy
Which Islamic holidays we observe and how they affect your classes.
Read Policy →Payment Policy
When fees are due, accepted payment methods, and what happens if payment is late.
Read Policy →Attendance Policy
What we expect from students and what happens if a class is missed.
Read Policy →Rescheduling Policy
How to request a class reschedule and the notice required.
Read Policy →Teacher Replacement Policy
How to request a different tutor and what the process looks like.
Read Policy →Privacy Policy
How we collect, use, and protect your personal information.
Read Policy →Terms & Conditions
The full terms governing your enrolment and use of our services.
Read Policy →Free Trial Policy
What our free trial includes and what to expect from your first session.
Read Policy →Our Commitment to Fairness and Transparency
At British Quran Academy, our policies are designed to be fair to both students and the Academy. We write every policy in plain, clear English — no legal jargon, no hidden clauses. If you ever feel a policy is unclear or unfair, we actively encourage you to reach out to us on WhatsApp and discuss it. We are always open to feedback.